4 Traits of a Successful Ice Cream Shop

[fa icon="calendar"] Apr 16, 2021 2:34:13 PM / by Roberta Oddati

Roberta Oddati


Screen Shot 2021-04-16 at 2.33.16 PM


Making your business stand out from the competition is one of the hardest things to do. There is no single formula to success, however, there are certain qualities that you should have. 



Here are four traits of a successful ice cream shop that you should consider.


  1. Serving Artisan Ice Cream.

Artisan ice creams are decadent and unusual, and 100% enticing to diners. Although classic flavors like vanilla, strawberry, and chocolate are still the best flavors, these artisan ice cream has been one of the hottest dessert trends, and it doesn’t appear to be slowing down.

This is the perfect time to be creative and surprise customers with new, dreamy ice cream flavors. Customers are continuously looking for new things to try, most especially if they find it unique, this is something you should not ignore.

You can also use your customers in creating new flavors and get them involved in the process. A great social media marketing tactic that a lot of companies are taking advantage of is trying out new flavors and letting customers vote on their favorites.


  1. Location and Store Front

Location is important for an ice cream parlor. Not only is ice cream considered a treat, but it is also viewed as an impulse buy. So that means having a high-visibility location is important. Look for a location with high foot traffic so you can attract more customers.

If you happen to have less foot traffic, you can just come up with a marketing strategy that would attract people to your door. You can use social media and flyers, or a more aggressive marketing approach such as guerrilla marketing.


  1. Community Connection.

Having a connection to you communities is a trait of many successful ice cream parlors because ice cream is an accessory to special moments and togetherness. You can start by connecting to your neighborhood’s charities and local departments of commerce. Then you can get involved with local events, sponsor a little league team, or donate to a good local charitable cause to increase your impact in the community. Be participative and nurture your relationship with your community.


  1. Ice Cream is Magic

You have to remember that what you serve is a scoop of magic. Ice cream is more than just a sweet confection, it is a feeling. People don’t buy ice cream because they’re hungry, they go because they are happy or because they want to celebrate. It is a reward.

With this in mind, play up the magic of ice cream by hiring warm staff members, build an inviting ice cream space, and put your all into creating one-of-a-kind ice cream flavors that light up your customers’ day. Train your staff in great customer service skills, and remind them to treat your customers like guests in their homes.

Most importantly, create your own style. Incorporate the traits you’ve developed in building your business so it reflects your unique brand and you can stay ahead of the competition.




New Call-to-action


Topics: ice cream, business

Roberta Oddati

Written by Roberta Oddati

New Call-to-action

Download Alcas Full Catalog Here

Subscribe to Email Updates

Recent Posts